On-demand webinar
Start exploring Genesys today
Let's chat. Connect with an expert to explore our product or ask questions.
Contact GenesysOn-demand webinar
Unlock the power of AI to transform your workforce management
Artificial intelligence (AI)-powered workforce engagement management is revolutionizing how organizations operate. It’s enabling more strategic, efficient and flexible resource management by providing real-time, context-driven insights for employees; automating routine tasks; and analyzing data to predict outcomes with greater accuracy.
Join Bill Lewis and Lisa Cummings from AdaptHealth and experts from Genesys to learn about AI’s impact on workforce management. You’ll gain practical strategies to seamlessly integrate AI to forecast staffing demands, improve scheduling and elevate overall productivity.
You’ll also see firsthand how AI-driven tools in the Genesys Cloud™ platform can enhance your employee experience engine with real-time insights and automation — leading to improved efficiency, higher employee satisfaction and superior customer service outcomes.
Bill Lewis
Senior Director, Infrastructure and Security Engineering, AdaptHealth
Lisa Cummings
Senior Director of Workforce development, AdaptHealth
Natalia Abad
Sr. WEM Product Marketing Manager, Genesys
Eric Hagaman
WEM Product Management Director, Genesys
Faye Lopez
Innovations Solution Lead, WEM Specialist, Genesys
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
Copyright © 2024 Genesys. All rights reserved.
Terms of Use | Privacy Policy | Email Subscription | Accessibility Plan & Feedback |