Healthcare organizations are facing pressure to deliver seamless, empathetic care — often with limited resources. Rochester Regional Health is meeting that challenge head-on by using technology not just to optimize workflows, but to humanize the patient journey. In this on-demand fireside chat, hear from leaders and industry experts as they discuss how technology helps drive better experiences for patients and care teams.
From Genesys Cloud™ Agent Copilot and real-time feedback loops to self-service scheduling and patient authentication, Rochester Regional Health is using Genesys Cloud to boost efficiency, reduce burnout and streamline operations — without sacrificing empathy. Learn how this powerful partnership is helping healthcare teams deliver timely, informed and meaningful care.