We are looking forward to seeing you on April 23rd in Athens. Join us to learn about the Future of CX from engaging speakers, product information sessions and partner presentation, which will address the topic of how you can become Future ready now!
April 23, 2024 09:00
Genesys Community Day Greece
Athens
Genesys welcomes you to the Genesys Community Day Greece!
The day will focus on how you can become even more successful in you CX strategy, by choosing the right technology that will support your CX goals. Join us and get the latest updates about the CX industry, from Genesys and our partners Amazon and Salesforce.
Got a question? Email sean.straus@genesys.com
Gazarte
Voutadon 34, Athina 118 54, Greece
Get directions
Register by April 19th
Thank you for registering for our event. You will receive a confirmation for this event shortly.
Genesys reserves the right to cancel any registration as needed.
Agenda
Agenda
Tuesday, 23 April 2024
09:00 – 09:20
Opening and Introduction
Martin Veselka – VP ECSEI/Benelux, Genesys
Apostolos Kemos – Director CEE, Genesys
Sean Straus – Account Director Greece, Malta, Cyprus, Genesys
09:20 – 09:45
Keynote: Going on the Journey with Genesys
Tom Wuyts – VP Customer Success, Genesys
09:45 – 10:10
Genesys Cloud: The Fastest, Easiest Way to Amazing CX
Sean Straus – Account Director Greece, Malta, Cyprus, Genesys
10:10 – 10:35
Genesys Cloud Demo
Eleni Poulemenea – Senior Solution Consultant, Genesys
10:35 – 10:50
Amazon and Genesys – Working together to bring the best CX platform on the strongest cloud platform
Thanasis Patsakas – Enterprise Leader Greece, AWS
10:50 – 11:10
Coffee Break
11:10 – 11:25
Genesys And Salesforce: The market’s strongest integration
Marios Papageorgiou – Strategic Account Executive, Salesforce.com
11:25 – 11:50
Radarr: The Pulse of Social Media – Monitor, Detect, Report, Engage
Markus Ring – Strategic Director of Innovation, Genesys
11:50 – 12:15
Genesys Cloud for Back Office Work
Marc Sassoon – Principal Solution Architect Digital and AI, Genesys
12:15 – 12:35
Journey Analytics: Now Native to Genesys Cloud
Markus Ring – Strategic Director of Innovation, Genesys
12:35 – 13:00
CX AI Now and The Future
Alberto Pasi – Director EMEA Digital & AI Presales, Genesys
13:00 – 13:10
Closing
13:10 – 15:00
Lunch
