The CX+AI Event of the year
Registration is at its lowest price. Get a super saver ticket for just $1,595 USD through April 14.
Wynn Las Vegas
Nevada, USA
Sep 1 – 3, 2026
Why attend
Genesys Xperience is built for the leaders shaping customer experience technology for the age of AI.
Guide investment decisions, manage risk and align priorities across your business.
Accelerate transformation while maximizing the value of your existing investments.
Enable experience innovation to scale responsibly across your enterprise.
Discover how Genesys advances AI-Powered Experience Orchestration and why you should become a Genesys Orchestrator.
10:00 AM
01:00 PM
05:00 PM
09:00 AM
11:00 AM
05:00 PM
06:00 PM
09:00 AM
11:00 AM
05:00 PM
07:00 PM
From visionary keynotes to hands-on workshops, Xperience sessions are designed to inspire new thinking, deepen understanding and build practical CX skills — so you can lead meaningful change across your organization.
Gain expert perspective on emerging CX trends and innovation.
Learn where the Genesys Cloud™ platform and CX market are headed.
Hear real stories and outcomes directly from Genesys customers.
See how Genesys Cloud is applied to solve real CX challenges.
Dive into CX strategies and priorities tailored by industry.
Learn how to design, configure and optimize Genesys solutions.
Engage with the same content delivered in local gatherings built for connection and collaboration. Check back soon for details.
May 5, 2026
More info coming soon
May 27, 2026
More info coming soon
Check out our answers to frequently asked questions here to help prepare for the event. If you have any additional questions, feel free to contact us at GenesysXperience@genesys.com.
Genesys Xperience is an annual event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions, workshops and networking opportunities with experts and thought leaders in the field.
The fee includes pass offerings and benefits (your badge, materials and access to the keynote/breakout sessions; community expo; meals; receptions and the closing party). The registration fee doesn’t include your hotel, airfare or transportation between the hotel and airport. Credit cards are the only method of payment that will be accepted (Visa, Mastercard or American Express).
Once you register, you’ll receive information on how to book at the Wynn Las Vegas at the event rate.
Sponsoring Xperience positions your brand at the forefront of customer experience innovation while connecting with key decision-makers. Enjoy visibility among targeted CX professionals and IT leaders seeking solutions to enhance customer engagement. Leverage branding opportunities and networking sessions to generate leads and establish thought leadership. To learn more, contact our Sponsorship team at sponsorship@genesys.com.
