The CX+AI Event of the year
Register early and save
Get your ticket for just $1,695 USD through June 30.
The CX+AI Event of the year
Get your ticket for just $1,695 USD through June 30.
Gaylord Opryland, Nashville, Tennessee
Sep 8 – 10, 2025
Why attend
Learn from industry leaders and peers
Interact with the innovative leaders and global brands that are shaping AI and the experience economy.
Explore over 100 sessions and interactive experiences
Immerse yourself in expert-led discussions, hands-on workshops and real-world case studies designed to inspire innovation.
Network with colleagues and experts
Connect and collaborate with your industry peers through roundtable discussions, networking breakfasts and social events.
See the future of CX and AI firsthand
Gain insights on how to get more out of your current investment or level up your business with innovations from Genesys product and services teams.
10:00 AM – 7:00 PM
1:00 PM – 5:00 PM
5:00 PM – 7:00 PM
9:00 AM – 10:30 AM
11:00 AM – 5:00 PM
9:00 AM – 10:15 AM
10:45 AM – 5:00 PM
6:00 PM – 10:00 PM
Early bird access gives you premium content at a preferred price.
Review the list above and answer these questions to prepare compelling reasons why you need to attend Xperience 2025.
Customize our handy email template to convince your boss that attending Xperience is a win-win for you and your organization.
From expert-led talks and hands-on workshops to real-world case studies, Xperience delivers the insights you need to navigate the experience economy. Dive into AI-powered CX innovations and proven strategies that will propel your organization to the next level of experience orchestration.
Discover the next-generation agent for autonomous and smarter CX.
Design bespoke CX on a scalable, responsible platform for growth.
Navigate the shift from isolated touchpoints to seamless end-to-end experiences.
Transform agent roles and performance through dynamic human-AI synergy.
Convert AI-driven CX into ROI – cutting costs, raising revenue and earning loyalty.
Unify channels to orchestrate outcome-driven customer journeys.
Sneak peak
What does it mean to be a Genesys Orchestrator — the next level of your orchestration journey with Genesys? At Xperience, you’ll find out how you can direct your experience as a Genesys Producer, Conductor, Composer or Maestro.
We’re building sessions based on insights from our recent webinars and industry-leading research. Get a preview by checking out these recent releases.
Check out our answers to frequently asked questions here to help prepare for the event. If you have any additional questions, feel free to contact us at GenesysXperience@genesys.com.
Genesys Xperience is an annual event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions, workshops and networking opportunities with experts and thought leaders in the field.
The fee includes pass offerings and benefits (your badge, materials and access to the keynote/breakout sessions; community expo; meals; receptions and the “Xtravaganza” closing party). The registration fee doesn’t include your hotel, airfare or transportation between the hotel and airport. Credit cards are the only method of payment that will be accepted (Visa, Mastercard or American Express).
Once you register, you’ll receive information on how to book at the Gaylord Opryland at the event rate as well as a list of other nearby options to choose from. The room block is first come, first served, and the daily rate is $289, plus a $28 daily resort fee, plus taxes.
Sponsoring Xperience positions your brand at the forefront of customer experience innovation while connecting with key decision-makers. Enjoy visibility among targeted CX professionals and IT leaders seeking solutions to enhance customer engagement. Leverage branding opportunities and networking sessions to generate leads and establish thought leadership. To learn more, contact our Sponsorship team at Sponsorship@genesys.com.
