Genesys events

Register today for one of our virtual or physical events.

Free keynote broadcast from Xperience on Tour New York

See how CX leaders are putting agentic AI to work and how organizations are winning in the Agentic Era. Live on Nov. 17 from 9am – 11am ET and on demand afterward.

Watch free broadcast
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Xperience on Tour

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Past event

Xperience on Tour San Francisco

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November 17, 2026

Xperience on Tour New York

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December 8, 2026

Xperience on Tour Washington, D.C.

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FEATURED

Beyond ai adoption: proving the roi thumbnail gk1

November 10-12, 2026

Beyond AI adoption: Proving the ROI with Greg Kihlström

Best Practice webinar

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November 6-8, 2026

F1 2026

Local: Autódromo de Interlagos

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November 10, 2026

MENA Partner Day

Dubai

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November 11-12, 2026

Xperience APAC

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November 11, 2026

O Xperience chega a Belo Horizonte

Local: Templo Cervejeiro

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November 16, 2026

Genesys Jordan Roundtable

Amman

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November 16, 2026

Making the Commercial Case: Language, Models and Board-Level Confidence

Genesys webinar

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November 18, 2026

Customer Reference Forum - Trademark Global

Genesys webinar

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November 19, 2026

Orquestrar IA e pessoas para cuidar melhor: a experiência do paciente como vantagem competitiva

Local: Palácio Tangará

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November 24, 2026

Genesys Women in AI

Dubai

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November 24, 2026

IA que resolve, pessoas no controle

Local: Rubaiyat Faria Lima

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December 3, 2026

Customers Community Day Lisbon 2026 - Dezembro

Junte-se a nós para este encontro exclusivo

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January 13-14, 2027

Genesys Innovation Showcase at Electrolux

Stockholm, Sweden

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On-demand

Decoding Intent — How AVA Knows What Customers Really Want

Best Practice webinar

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On-demand

Change Management: The Make-or-Break Factor in AI Deployment

Genesys webinar

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On-demand

"Do we need IT for that?" - Getting Started with Genesys Cloud Data Actions

Best Practice webinar

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On-demand

Unlocking Customer Context: Maximizing Genesys Cloud External Contacts for Personalized Experiences

Best Practice webinar

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On-demand

The Social Front Door: Transform Digital Channels into Orchestrated Experiences

Best Practice webinar

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On-demand

Customer Reference Discussion - Rabobank

Genesys webinar

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On-demand

The Art of the Ask: Prompt Engineering for Agentic CX

Best Practice webinar

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On-demand

CTRL+AI+SUCCEED Copilot : The Art of the Ask: Prompt Engineering for Agentic CX

Best Practice webinar

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On-demand

Enabling Secure Outcome Completion in the Era of Agentic AI

AppFoundry webinar

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On-demand

Beyond the Connection: How CX Cloud from Genesys and Salesforce modernizes enterprise CTI

Best Practice webinar

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On-demand

From Pilot to Production: The Executive’s Guide to AI that Delivers

Genesys webinar

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On-demand

Stop Reacting, Start Anticipating: Leveraging Genesys AI for Deeper CX Signal

Best Practice webinar

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On-demand

Customer Reference Forum - P&N Group

Genesys webinar

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On-demand

Optimizing Customer Connections with Predictive Routing

Best Practice webinar

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On-demand

Guides and Guardrails – Always in control with Genesys AI

Best Practice webinar

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On-demand

One Experience, Everywhere: Mobile Office and Genesys Cloud Associate Beyond the Contact Center

AppFoundry webinar

Service now webinar

On-demand

The Unified Experience: How Genesys + ServiceNow eliminate customer friction and accelerate business outcomes

Best Practice webinar

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On-demand

Results Tracking & Value Realization in Genesys Cloud

Best Practice webinar

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On-demand

Financial Services modernization: Set your 2027 AI strategy in motion

Best Practice webinar

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On-demand

From APIs to agentic AI

Best Practice webinar

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On-demand

Agentic AI in action

Best Practice webinar

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On-demand

AI Has Changed Customer Expectations. Now What?

Best Practice webinar

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On-demand

Knowledge Workbench vs. Knowledge Fabric: Choosing the Right Solution for Your CX Needs -- Duplicated (CHANGE MY NAME & URL)

Best Practice webinar

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On-demand

Agentic Virtual Agents – Foundations and First Steps

Best Practice webinar

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On-demand

Customer Reference Forum - DM

Genesys webinar

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On-demand

WEM Series: Empower employees, engage teams and optimize daily workforce execution

Best Practice webinar

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On-demand

WEM Series: AI-powered forecasting, scheduling, intraday management and adherence

Best Practice webinar

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On-demand

Knowledge Workbench vs. Knowledge Fabric: Choosing the Right Solution for Your CX Needs

Best Practice webinar

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On-demand

Customer Reference Forum - United Federal Credit Union

Genesys webinar

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On-demand

Ley SAC: qué implica y cómo prepararte de forma eficaz

Best Practice webinar

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On-demand

Beyond OpenCTI

Best Practice webinar

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On-demand

Customer Reference Forum - Ascension

Genesys webinar

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On-demand

Orchestrating experiences: Journey Management and Admin Copilot in action

Best Practice webinar

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On-demand

Turning conversations into insights: Speech and text analytics with Virtual Supervisor

Best Practice webinar

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On-demand

Genesys Copilot and Routing: Powering the future of AI-driven experiences

Best Practice webinar

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On-demand

Customer Reference Forum - Kaplan North America

Genesys webinar

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On-demand

Women leading in the era of AI-Powered CX

Best Practice webinar

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On-demand

Introducing Agentic Virtual Agents: The next evolution of AI at Genesys

Best Practice webinar

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On-demand

How Emory Healthcare is transforming patient access

Best Practice webinar

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On-demand

Customer Reference Forum - Rabobank

Genesys webinar

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On-demand

Shaping the future of customer and employee experiences

Best Practice webinar

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On-demand

Customer Reference Forum - BCD Travel

Genesys webinar

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On-demand

Five trends reshaping customer experience in 2026

Best Practice webinar

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On-demand

Agentic AI in action: Building trusted, compliant CX systems

Best Practice webinar

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On-demand

Beyond bots: The new era of conversational AI

Best Practice webinar

PAST EVENT

November 5, 2026

Xperience on Tour San Francisco

PAST EVENT

October 27, 2026

Executive Roundtable - Oman

Muscat

PAST EVENT

October 27, 2026

O Xperience chega a Brasília

Local: Windsor Plaza Brasília

PAST EVENT

October 26-29, 2026

Guidewire Connections 2026

Las Vegas, NV

PAST EVENT

October 21, 2026

Xperience on Tour Chicago

PAST EVENT

October 19-21, 2026

Money 20/20 2026

Las Vegas, NV

PAST EVENT

October 8, 2026

Xperience on Tour Dallas

PAST EVENT

October 8, 2026

MulherAR

PAST EVENT

October 1, 2026

Xperience on Tour Atlanta

PAST EVENT

September 17, 2026

Imersão Genesys: Setor da Educação

PAST EVENT

September 15-17, 2026

Dreamforce 2026

San Francisco, CA

PAST EVENT

June 22-25, 2026

CCW Vegas 2026

PAST EVENT

June 16, 2026

Genesys Future of CX - Belgium 2026

Lamot, Mechelen

PAST EVENT

June 9, 2026

Genesys Future of CX - Nederland 2026

Bij de Vuursche Lodge in Baarn

PAST EVENT

June 3, 2026

Conversations Meta Business Messaging Conference

London

PAST EVENT

June 2, 2026

Community Day 2026: Sweden & Norway

Stockholm

PAST EVENT

May 26, 2026

Genesys & Deloitte: Breakfast Seminar Copenhagen

Morning Seminar in Copenhagen

PAST EVENT

May 20, 2026

Women in Customer Experience Leadership

London, United Kingdom

PAST EVENT

May 4-7, 2026

ServiceNow Knowledge 2026

PAST EVENT

April 22, 2026

Genesys Community Day Finland 2026

Helsinki

PAST EVENT

April 13-16, 2026

Channel Partners

Las Vegas, NV

PAST EVENT

March 27, 2026

Genesys Partner Day Benelux 2026

Breepark, Breda

PAST EVENT

March 19, 2026

CX Tour Perth

Perth, Australia

PAST EVENT

March 10-12, 2026

Enterprise Connect

Las Vegas, NV

PAST EVENT

March 9-12, 2026

HIMSS26

Las Vegas, NV

PAST EVENT

February 2, 2026

Executive Dinner - Riyadh

Riyadh

PAST EVENT

January 28, 2026

Executive Dinner - Cape Town

Cape Town

PAST EVENT

January 21-23, 2026

CCW Orlando 2026

Orlando, FL

PAST EVENT

January 15, 2026

Genesys Community Day Benelux 2026 - 15/01

Hotel Nassau, Breda

PAST EVENT

January 13, 2026

Genesys Community Day Prague

PAST EVENT

December 10, 2025

Genesys Community Day Polska

PAST EVENT

November 14, 2025

El premio de la Experiencia del Cliente: crédito y cobranzas potenciadas por IA

PAST EVENT

November 12, 2025

South Africa Community Day

Randburg, South Africa

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