Summer series

Predictive Engagement and Predictive Routing

On-Demand Webinar

Explore Genesys Predictive Engagement and Genesys Predictive Routing, two powerful AI-driven tools that enhance customer experiences and agent efficiency.

Why attend?

  • Discover how to proactively engage customers at the right moment.
  • Explore agent and customer matching.
  • Provide personalized and optimized experiences

Meet the speakers

Kyle edwards

Kyle Edwards
Senior Solution Consultant
Genesys