Welcome to PureCloud for Salesforce

You’re already using Salesforce—it’s a trusted solution and an important tool for your business. But if youre using a CRM to communicate with customers, youre doing it wrong. It’s time to transform into a customer engagement center with omnichannel capabilities and rich context on the customer journey.

By combining the power of PureCloud with Salesforce, you can get a 360-degree view of your customer and provide the personalized service they expect.

  • Introduce an omnichannel strategy that lets you engage customers over voice, chat, and email.
  • Leverage customer data in meaningful ways.
  • Put powerful call controls at your employees’ fingertips while letting them continue to work in the SFDC interface they’re used to.
  • Give teams a consolidated view from which to work.

Watch why PureCloud and Salesforce are the perfect pair for true customer engagement.

Get the Datasheet

Read more about what PureCloud for Salesforce offers, and how it can help your business execute an onminchannel strategy and deliver personalized customer service.



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