The event is packed with rich content to help you learn how to connect your customer service, sales and marketing efforts to create seamless customer journeys and differentiate your brand.

  • Hear from industry-leading organisations on how they are using digital, AI, cloud and workforce engagement tools to elevate their customer and employee experience.
  • Learn bold new ways to deliver the best digital experiences with Experience Orchestration.
  • Join deep dive workshops and vertical-focused breakout sessions for expert insights into creating customer experiences that build loyalty.
  • Gain industry insights, see demos of innovations and visit Genesys partners in the partner pavilion who can help you take your CX next level.

Join us for a day of networking with peers, industry experts and the Genesys team, throughout the event and into the afternoon at the Networking Drinks. We can’t wait to see you!