Winning in the Agentic Era
Level Up. Orchestrate. Lead.
A complimentary* event for customer experience (CX) leaders who are ready to deliver smarter, more connected experiences. It will be a can’t-miss opportunity to engage with industry leaders, tech visionaries and global brands.
*Attendance is free of charge. Registrations will be reviewed, and participants will receive an official confirmation after registration.
Why Attend?
Define what’s next
Cut through the AI hype and discover how organizations are turning AI investments into measurable returns.
Learn what’s working
Hear exclusively first-hand at how leading brands and peers are applying AI today and what’s delivering real results.
Explore a new operating model for CX
See how agentic orchestration connects AI and human teams, replacing rigid workflows with a more adaptive operating model built for continuous transformation.
Unlock insider access
Don’t just settle for an AI demo. Experience it. In hours. Turn your highest-value AI use case into a functional working agent in a single collaborative workshop during Xperience on Tour Istanbul 2026.
Agentic Xperience Labs
Don’t just settle for an AI demo. Experience it. In hours. Turn your highest-value AI use case into a functional working agent in a single collaborative workshop during Xperience on Tour Istanbul 2026.
09:15 – 09:30
09:30 – 13:00
13:00 – 14:30
14:30 – 18:00
18:00 – 19:00
19:00
Agenda is subject to change.
Sponsors
Sponsors
Venue
Zorlu Center
Levazım Mahallesi, Vadi Caddesi, 34340 Beşiktaş / Istanbul, Türkiye
If you have any additional questions, feel free to contact Patricia.Arrieta@genesys.com for questions about the program.
Genesys Xperience on Tour is the roll out of Xperience Las Vegas 2026, the annual global event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions and networking opportunities with experts and thought leaders in the field.
No, Xperience on Tour Istanbul is free for our customers and new organizations. Please make sure you will register soon to reserve your spot on time.
In case you need a hotel, you are free to select and book your preferred stay. Xperience on Tour Istanbul does not have hotel facilities.
Sponsoring Xperience on Tour Istanbul positions your brand at the forefront of customer experience innovation while connecting with key decision-makers. Enjoy visibility among targeted CX professionals and IT leaders seeking solutions to enhance customer engagement. Leverage branding opportunities and networking sessions to generate leads and establish thought leadership. Are you as Genesys partner interested to sponsor the event? Please contact Burak.Yucel@genesys.com, Paula.Crabtree@genesys.com and Linda.Hilberdink@genesys.com for sharing our sponsorship flyer with all options.
