Events

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COVID-19 update: With the continuing changes in the world, the status of the events on this page may evolve. Please check back often.

06/07-07/31/21

CCW Europe: On-demand Webinar

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06/24/21

Contact Centre Evolution - Achieving Operational Excellence and Efficiency

07/01/21

Customer Service to Customer Experience: How can Councils effectively manage channels across a spectrum of different services.

07/06-07/21

CX Exchange for Retail 2021

07/06/21

How to Navigate the Complexity of Digital Transformation

On-demand

Next-Gen Collaborative Contact Center with Microsoft and Genesys
Integrate Microsoft Teams with Genesys Cloud CX

On-demand

Integrate Microsoft Teams with Genesys Cloud CX

On-demand

Genesys + Zoom: Seamless cloud communications for great customer experiences

On-demand

Connect the dots with Genesys and Adobe

On-demand

Transforming CX in Utilities – Personalisation at Speed
Channel Surfing: Mastering Digital Channels for your business

On-demand

Channel Surfing: Mastering Digital Channels for your business

On-demand

Live Q&A: Pains and gains of moving your contact centre to the cloud

On-demand

The Future of AI in Customer Service: On-demand Webinar

On-demand

Why companies adopting CCaaS are winning the CX battle

On-demand

CCW Middle-East: On-demand Webinar

On-demand

Maintaining Confidence With Your Customers & Citizens

On-demand

IDC Nordic Analyst Perspective: Customer Experience drives tomorrow’s business

PAST EVENT

05/25/21

Genesys G-summit Middle-East 2021

Virtual

PAST EVENT

04/27-28/21

CX Exchange for Telecoms 2021

Virtual Exchange

PAST EVENT

04/14/21

Genesys Virtual G-summit Nordic & Baltic 2021

Virtual

PAST EVENT

03/23-24/21

CX Exchange BFSI 2021

Virtual Exchange

PAST EVENT

11/16-17/20

Contact Centre & Customer Services Summit 2020

London

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