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COVID-19 update: With the continuing changes in the world, the status of the events on this page may evolve. Please check back often.

September 27, 2022

Move Your Contact Centre to the Cloud with Confidence

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October 4, 2022

GENESYS G-SUMMIT UKI 2022

November 9, 2022

Revolutionising Customer Experience using AI, Data and Digital

On-demand

Moving onwards and upwards: Modern contact centre solutions to power modern contact centres

On-demand

The digital customer: How are retailers using AI and analytics to optimise customer service journeys in the omnichannel era?

Getting back to basics: The pursuit of seamless customer experiences

On-demand

Getting back to basics: The pursuit of seamless customer experiences

CX Transformation of CMO Stores: The intrinsic link between employee and customer service

On-demand

CX Transformation of CMO Stores: The intrinsic link between employee and customer service

Orchestrating An Award Winning Customer Journey

On-demand

Orchestrating An Award Winning Customer Journey

Beyond NPS: CX-Measurement Reimagined

On-demand

Beyond NPS: CX-Measurement Reimagined

On-demand

The rise of Cloud Contact Centre has been remarkable – but what comes next for the channel?

On-demand

Why Customer Experience Personalisation and Empathy is Key to Success in 2022

On-demand

How Herbalife Nutrition Improves the Consumer Experience Across Digital & Voice

On-demand

Rethinking the Customer Experience

On-demand

8 Trends Reshaping CX and EX in 2022 and Beyond

On-demand

Digital & AI rewrite the rules of customer engagement featuring Forrester and Belfius

On-demand

E.ON UK plc, and the art of the possible – Embracing conversational AI for every customer

On-demand

See Genesys DX in action: See the future of digital engagement - today

PAST EVENT

September 8, 2022

GENESYS G-SUMMIT NORDICS & BALTICS 2022

PAST EVENT

July 7, 2022

Genesys and IPI Retail Round Table

PAST EVENT

June 23-24, 2022

Digital Marketing World Forum: Global - EXPLORING THE FUTURE OF DIGITAL MARKETING TECHNOLOGIES

PAST EVENT

June 15, 2022

Genesys and Maintel Retail Event at Williams F1 Racing

PAST EVENT

June 14, 2022

GENESYS G-SUMMIT AFRICA 2022

PAST EVENT

April 28, 2022

Genesys CX Strategy Forum Nordics & Baltics

PAST EVENT

December 1-2, 2021

Genesys PartnerFest EMEA 2021

PAST EVENT

November 25, 2021

Rethinking Customer Experience Post-Pandemic: The role of cloud, digital and data in delivering brilliant CX

PAST EVENT

October 26, 2021

Genesys CX Strategy Forum Israel

PAST EVENT

October 21, 2021

Genesys CX Strategy Forum Eastern Europe

PAST EVENT

October 6, 2021

Genesys G-summit South East Africa 2021

PAST EVENT

October 5, 2021

Genesys G-Summit UKI 2021

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