By Industry

Retail

Personalise the shopping experience with a connected journey.

Banking

Transform banking engagement with seamless experiences across channels.

Government

Deliver on the promise of digital government.

Healthcare

Create secure, connected patient experiences at every touchpoint.

Partner overview

Reach new heights with your clients, offering them guidance and our market-leading solutions. Join us on the journey to Experience as a Service.

Channel Partners

Set your customers up for long-term success with market-leading solutions from Genesys.

Technology and AppFoundry partners

Solve Genesys users' needs and enhance experiences by creating solutions and selling them in our AppFoundry Marketplace.

The Genesys edge

Customer success

Choose a dedicated partner that works with you before, during and after your deployment.

CX Heroes

Join us in celebrating heroes in headsets — the agents who go above and beyond.

Beyond

A community of continuous learning and innovation for customer experience professionals.

We Can Help

Improve customer experience

Learn how to serve customers where they are and guide them on more productive journeys.

Improve employee experience

Explore ways to engage and empower your team — because helping people is a great job.

Level up your technology

Maximise your customer experience technology to reach your goals and delight customers.

Sell more

Win and keep customers with a blended approach to sales, marketing and support.

All resources