European Digital Sovereignty, AI and the Future of Experience Orchestration
Learn the latest insights from PAC analysts, AWS and Genesys on digital sovereignty and the upcoming Genesys Cloud™ European Sovereign region, as experts explore how regulated European organizations can innovate with AI while maintaining compliance, transparency and control.
As regulatory pressure rises and data expectations shift, trust has become the foundation for innovation in customer and citizen experience. Hear from experts at Genesys, AWS and PAC as they explore how highly regulated European organisations can embrace AI-powered transformation—while maintaining compliance, transparency and control.
Recorded the day after the launch of AWS European Sovereign Cloud, this webinar introduces the upcoming Genesys Cloud™ European Sovereign region—built to support compliant, secure and scalable experience innovation in Europe’s most regulated industries.
What you’ll learn
Key findings from a PAC survey of 550 EU business and IT leader
What digital sovereignty really means for your AI strategy
How the Genesys Cloud™ European Sovereign region supports secure experience orchestration
Insights from AWS on building sovereign-by-design cloud infrastructure
How public sector leaders are innovating with confidence


Karsten Leclerque
Head of Infrastructure & Cloud Services Practice
PAC Analyst

Matthias Kratz
Specialist Sales European Sovereign Cloud
Amazon Web Services (AWS)

Yasser Yoshua Wardasbi
Senior Manager European Sovereign Region EMEA
Genesys