Experience Genesys Cloud for yourself

Resolve customer issues faster with intuitive AI tools.
Track performance and balance workloads in real time.
Manage workflows, settings, and operations from one place.

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See the next level of experience in action from your team’s perspective

With our three self-guided tours, you get to experience our AI experience orchestration platform through the eyes of an agent, a supervisor, and an administrator:

Agent

See how Genesys Cloud makes it easy for agents to handle interactions and manage their performance and career progression. All the information they need in one place in a tool they’ll love using.

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Supervisor

Step through the real-time dashboards and up-to-the-second analytics Genesys Cloud delivers for supervisors. They get the insights they need to lead teams and run your business.

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Administrator

Experience the effortless self-service Genesys Cloud administration tools that put control in the hands of your administrators. They can onboard new hires, create knowledge bases, build interaction flows and more with ease.

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