If you chose to drive to the Demant office there will be plenty of parking possibilities as you get there.
If you chose public transportation: Take the train to Kildedal Station which is a 10-minute walk from the office.
See you there!
October 10, 2024 13:00
Genesys is, this time together with our customer Demant, hosting the 3rd Danish Genesys User group event on October 10th, just outside of Copenhagen. Seats are limited so do register today.
This event is the platform for Genesys customers to get together, exchange experiences and get ideas about how to get the most out of your solution.
Demant office
Kongebakken 9, 2765 Smørum, Denmark
Get directions
Thank you for registering for the Genesys Community Day in Copenhagen.
If you have any dietary needs/allergies, please send an email to viktoria.vianden@genesys.com as soon as possible.
Genesys holds the right to cancel any registration as needed.
We look forward to seeing you there!
/The Genesys Team Denmark
If you chose to drive to the Demant office there will be plenty of parking possibilities as you get there.
If you chose public transportation: Take the train to Kildedal Station which is a 10-minute walk from the office.
See you there!
12:30 – 13:00
Registration and coffee
13:00 – 13:30
Welcome & News update!
Klaus Markussen & Jan Wärmlind, Genesys Denmark
13:30 – 14:00
Customer story: Demant and their journey with Genesys
Adam Brandstrup, Senior Business Analyst, Demant
14:00 – 15:30
Genesys AI strategy discussion; Why its important to you
After the presentation we will be discussing a few topics, where we value your input, so please come with your thoughts about this;
Carl Thomson, Enterprise Sales Director, AI & Digital, UKI, Benelux and Nordics, at Genesys
15:30 – 15:45
Coffee
15:45 – 16:15
How to build a knowledge Bot - Step by step
Jens Olesen, Genesys
16:15 – 17:30
Open group discussion
This time is for sharing learnings, concerns, ideas etc within the group.
Please do let Genesys know if there are any specific topics you may want to discuss during this time.
19:00
Dinner in the city (optional)
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
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