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TechNative | 05/22/2019
Digitisation World | 05/21/2019
Customer Experience Magazine | 05/15/2019
Call Centre Helper | 05/08/2019
You don’t have to be a great listener to be an order taker. But if you want to nurture real loyalty—the sort that inspires...
We’re counting down the hours until UC Expo at the ExCeL on 15th and 16th May in London where Genesys will have a stand and...
Customers have more choice and control than ever over how they interact with you, so it’s vital to work out how to provide...
Today’s consumer can buy whatever they want, wherever and whenever they want. Customer experience has become the new...
“Ethics is knowing the difference between what you have a right to do and what is right to do.”Expressed with such...
All retail contact centre staffers want to give great service. It’s why they stay in the job — and why the best ones are...
Hilton Manchester Deansgate
Start Date:09/16/2019End Date:09/17/2019
Start Date:06/05/2019End Date:06/07/2019
Start Date:09/10/2019End Date:09/12/2019
Seoul, South Korea
Start Date:08/22/2019End Date:One Day Event