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Latest announcements

09/21/2021

Vast empathy rises at work signal problems for brands struggling to emulate connections with customers

09/01/2021

Genesys Announces First Half Fiscal Year 2022 Cloud Business Growth

08/16/2021

Genesys Named a Leader in the 2021 Gartner® Magic Quadrant™ for Contact Centre as a Service

08/11/2021

New Genesys Capabilities Enable Out-of-the-Box AI and Automation for Empathetic Customer Experiences Based on Context and Intent

Award-winning products and organisation

Gartner

Gartner names Genesys a Leader in the 2018 Market Share Analysis: Customer Experience and Relationship Management Software, Worldwide, 2017

Gartner

Gartner names Genesys a Leader in the 2018 Magic Quadrant for Contact Center as a Service

Gartner

Gartner names Genesys a Leader in the 2018 Magic Quadrant for Contact Center Infrastructure

Blogs

Events

Genesys G-Summit UKI 2021

October 5, 2021

Genesys G-Summit UKI 2021

Genesys G-summit South East Africa 2021

October 6, 2021

Genesys G-summit South East Africa 2021

October 21, 2021

Genesys CX Strategy Forum Eastern Europe

October 26, 2021

Genesys CX Strategy Forum Israel

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