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Latest announcements

06/24/2021

Genesys Launches New Capabilities to Enable Rapid Innovation for AI-Driven Customer Experiences

06/23/2021

Genesys Launches Genesys DX, the Next Chapter in Customer Engagement

06/15/2021

Genesys Commits to a Sustainable Future

06/03/2021

Genesys Announces Support for New Instagram Messaging

Award-winning products and organisation

Gartner

Gartner names Genesys a Leader in the 2018 Market Share Analysis: Customer Experience and Relationship Management Software, Worldwide, 2017

Gartner

Gartner names Genesys a Leader in the 2018 Magic Quadrant for Contact Center as a Service

Gartner

Gartner names Genesys a Leader in the 2018 Magic Quadrant for Contact Center Infrastructure

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