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Latest announcements

74% of UK shoppers will avoid physical stores on Black Friday

11/19/2019

UK businesses plan to adopt more AI in next 12 months

11/12/2019

Nearly two-thirds of UK employees want a legal requirement to protect workforce from bots

10/08/2019

Genesys Announces Executive Appointments to Fast-Track Growth and Support Market Shift to the Cloud

09/19/2019

Award-winning products and organisation

Gartner

Gartner names Genesys a Leader in the 2018 Market Share Analysis: Customer Experience and Relationship Management Software, Worldwide, 2017

Gartner

Gartner names Genesys a Leader in the 2018 Magic Quadrant for Contact Center as a Service

Gartner

Gartner names Genesys a Leader in the 2018 Magic Quadrant for Contact Center Infrastructure

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Events

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Genesys Xperience

Denver, CO

Start Date:05/18/2020End Date:05/21/2020

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Kickoff

Orlando, FL

Start Date:01/13/2020End Date:01/17/2020

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