See How Easy it is to Stay Connected
to Your Customers.

Best-in-Class, All-in-One Cloud Contact Centre Solution

Connect with your customers with an all-in-one, omnichannel cloud contact centre solution for self-service IVR, chat, email, social and more. Genesys Cloud CX is designed to exceed modern customer expectations, built on state-of-the-art technology, so you can deliver exceptional customer experiences, easily.

Genesys Cloud CX Features:

  • Omnichannel Engagement
  • Advanced Routing
  • Speech-enabled IVR
  • Outbound Campaigns
  • Reporting & Analytics
  • Workforce Optimisation
  • CRM Integration
  • Supervisor Function
Cloud contact platform

See how simple it is to provide exceptional customer experience.

Request a demonstration today.


Genesys Cloud CX Competitive Advantages


Compare Cloud Contact Centre Vendors

Experience the Simplicity of Genesys Cloud CX


Feature-rich solutions for omnichannel customer engagement

Amazon Web Services (AWS) elastic infrastructure with unlimited capacity. AWS Security built-in, at no additional cost

Simple pricing, month-to-month terms, lightning fast deployment

Growing a business is tough but staying connected with your customers couldn’t be easier

Leading Small and Midsize Businesses Around the World use Genesys Cloud CX by


Genesys ChatLive Assistance
Close Widget

Genesys ChatLive Assistance