Personalise the shopping experience with a connected journey.
Transform banking engagement with seamless experiences across channels.
Deliver on the promise of digital government.
Create secure, connected patient experiences at every touchpoint.
Making change happen — one person at a time
We care about the communities we serve. See how Genesys is making a difference internally, socially and environmentally. Read our UK Carbon Reduction Plan.
Spanning over 100 countries, we cover a lot of ground.
Maybe one day we’ll get Antarctica, but until then we have the other continents covered.
Genesys employees work together to create the best customer experiences.
Every year, Genesys® orchestrates billions of remarkable customer experiences for organisations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organisations can realise Experience as a Service®, our vision for empathetic customer experiences at scale. With Genesys, organisations have the power to deliver proactive, predictive, and hyper personalised experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
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