Step into a three-day immersive seminar where Genesys AI takes center stage and reimagines the future of customer experience. Through dynamic demos and real-world breakthroughs, you’ll discover how AI turns every interaction into something faster, smarter, and strikingly personal. See how agents become empowered with predictive insights and real-time context, transforming conversations into seamless, human connections. Join us and unlock a customer journey that doesn’t just respond, it anticipates, adapts, and truly resonates.
06/23–25/2026
Learning Expedition: Casablanca
Casablanca, Morocco
Level Up your Customer Experience with your Peers
The Future of CX is happening now, and we're going through massive changes that profoundly modify the way we interact with customers, and their expectations.
Join us on a 3 days seminar to learn and apply the future concepts that will transform your customer experience, and make your customer experience into the age of AI.
Seats are limited, make sure to reserve your place now!
We will confirm your spot in an email.
Hotel Barcelo Anfa, Casablanca
Hotel Barceló Anfa Casablanca, Boulevard d'Anfa, Casablanca, Morocco
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The Genesys Team
Enter the Age of Agentic AI
Learn about AI, Try it, Adopt it
Join our interactive sessions, lead by CX Experts to be a pioneer in driving AI-powered customer experiences!
Through group workshops, driven exercises and full access to testing environment, you will experience first hand the many possibilities offered by the current and upcoming technologies that will shape the Future of CX. Our expert-lead sessions will take you through building your own CX strategy, adopting experience orchestration and preparing for the future customer expectations.
You won’t just talk about AI and the future… you will live it to tell!