Genesys x Salesforce – The Enterprise Contact Center Built Into Your CRM

Webinar: Genesys x Salesforce – The Enterprise Contact Center Built Into Your CRM

Seamless integration. Powerful results. Experience it live.

By combining Genesys Cloud with Salesforce, enterprises create a high-performance contact center – right where customer information already lives: in the CRM.

What to expect – In just 40 minutes, our experts will show you how to:

• Manage omnichannel customer interactions directly within Salesforce
• Align service, sales & support more efficiently
• Automate and personalize processes – with AI and real-time data
• Empower agents, delight customers, and boost KPIs

Speakers:

• Jérôme Designe, Account Executive Romandy
• Elif Kaya, Solutions Consultant