Guilherme Quelhos

Guilherme Quelhos is a contact center expert with 18-plus years of experience managing and delivering CX solutions. Helping clients leverage cloud technologies to improve customer experiences and is a proven problem-solver with a strong track record in the EMEA region. As a Brazilian citizen who has lived in Portugal and now living in London, Guilherme has an international background and fosters strong relationships with a diverse client base, contributing a unique perspective to the world of contact center, customer experience and conversational AI.