Deliver the right data at the right time with integrations and APIs

Genesys DX acts as a central nervous system that feeds customer data from your disparate systems to your support team. Use our pre-built integrations, or quickly build your own to refine the engagement experience for both your team and customers.


Break down barriers between applications

When everything is interconnected, you can accomplish more. Robust APIs let you integrate Genesys DX with other systems, export large amounts of data out of Genesys DX, optimize workflow management, automate support team member setup and more.


Fully customize your desktop and mobile deployments

The SDK framework enables you to integrate Genesys DX into your applications more deeply. A mobile SDK is also available, allowing you to embed chat directly within your native iOS and Android apps.

See the future of digital engagement

Take the first step in bringing the best of AI chatbots and human support together. Request a demo of Genesys DX and discover how to provide your customers — and empower your employees — with what they need the first time, every time.

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