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Jill Hundley is the Genesys director of brand marketing, blog manager and content strategist. For 15 years, she has developed marketing programs for global companies - Cisco, Autodesk, and Brocade - in the software and hardware industries. In addition, Jill also advises technology start-ups.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.
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