Rob Hilsen

Rob is the Genesys VP of Analyst Relations. Over a 20-year career Rob developed a passion for understanding the ways digital transformation is revolutionizing how we communicate. For almost ten years he supported fast-growth cloud companies - Zendesk, Hootsuite, and RightNow - with communications strategies to help transition beyond core SMB transactions into Enterprise SaaS deals. Most recently, Rob established Twilio’s first analyst relations program that helped establish Twilio as a market leader for Communications Platforms (CPaaS), Programmable Contact Center and IoT, and contributed to Twilo crossing a $1B annualized run rate in Q2 2019. Rob now leads the analyst relations team at Genesys.

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