Engage with others in the Genesys Community to learn how to solve your business challenges. Join in conversations with other industry experts familiar with your day-to-day responsibilities. . Connect with industry peers and exchange ideas with like-minded professionals.
Increase awareness about how a customer experience transformation can help you reach your business goals by watching the CX Masters series. Every quarter we release a new interactive video that highlights various business scenarios or problems, each featuring a Genesys customer who tells their customer experience story and shares best practices that helped them reach their goals.
The Genesys Knowledge Network is your all-in-one digital access point for resources that help you deliver a great customer experience. Browse the public site for general resources or log in for a personalized experience. Users gain access to account details, self-serve materials and trainings. You also can reach out to a Genesys expert for help. The Genesys Knowledge Network demystifies the task of navigating a maze of portals and content by consolidating everything into one easy-to-browse location.
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