Newsroom

The latest news and insights from Genesys

Subscribe for news
✖
Search

118 - 126 of 173 results for ""

Genesys wave default resource thumbnail 1

News

Genesys Customers Reach New Heights on Genesys Cloud

05/24/2023

Genesys wave default resource thumbnail 2

News

Genesys Announces Larry Shurtz as New Chief Sales Officer

05/22/2023

Genesys is thrilled to announce the finalists for the 2023 customer innovation awards.

Blog

Drum Roll, Please: Announcing the 2023 Customer Innovation Awards Finalists

05/15/2023

Genesys wave default resource thumbnail 3

News

Genesys Extends Beyond the Contact Center with New AI-Powered Employee Experience Solution

05/15/2023

Ai breakthrough awards logo 1280×1173

Awards

Genesys Named Winner of 2023 AI Breakthrough Awards for Best AI-based Customer Experience Solution

05/12/2023

Genesys wave default resource thumbnail 4

News

Genesys Xperience 2023: Inspiring A Bold New Way to Ignite Customer and Employee Loyalty

05/05/2023

Genesys wave default resource thumbnail 1

News

Rabobank Transforms into a Digital Banking Leader by Partnering with Genesys

04/06/2023

Genesys wave default resource thumbnail 2

News

New Genesys Report Confirms Customer Experience Drives Brand Loyalty with Nearly One-Third of Consumers Jumping Ship After a Poor Experience

04/05/2023

Genesys wave default resource thumbnail 3

News

Genesys Launches Industry-First Automated Trial and Purchase Experience, Making Rapid CX Innovation Simpler for Small- to Mid-Sized Organizations

03/28/2023

Genesys in the news

Cxtoday featured brand 850x425

News

Salesforce & ServiceNow Invest $1.5BN in Genesys

07/31/2025

Bloomberg logo

News

Salesforce, ServiceNow Are in Talks to Invest in Genesys

07/31/2025

Uniteai

News

Your AI Will Make Thousands of Decisions Tomorrow. Are You Ready?

07/23/2025

Technative

News

How tech leaders are delivering real impact with AI this AI Appreciation Day

07/16/2025

Techstrong

News

AI Appreciation Day (Seriously!) is July 16

07/15/2025

Cxtoday featured brand 850x425

News

The CX Awards 2025 Winners Announcement

07/10/2025

Information week

News

IHG CTO Daniel Blanchard on Overseeing Tech Strategy for Several Hotel Chains

07/09/2025

Computerweekly

News

More than just a fad, agentic AI will redefine what is possible.

07/08/2025

Genesys wave default resource thumbnail 1

News

Agentic AI isn't a buzzword, it's a game changer

07/07/2025

Genesys wave default resource thumbnail 2

News

An Analyst’s Take on the Forrester Wave for Contact Center as a Service (CCaaS) 2025

07/07/2025

Genesys wave default resource thumbnail 3

News

From smart grids to autonomous agents: the transformation of enterprise AI

07/07/2025

Genesys wave default resource thumbnail 4

News

Indian enterprises must fix cloud readiness before scaling AI, says Genesys’ Albert Nel

07/07/2025

Thenewstack

News

Let AI Hustle So Employees Can Lead

07/07/2025

Genesys wave default resource thumbnail 1

News

Genesys Launches Centralized AI Innovation Hub

07/03/2025

Genesys wave default resource thumbnail 2

News

What Is Call Center Management? Strategy, CRM and Best Practices

07/03/2025

View more

Get to know Genesys

About Genesys

Discover who we are and what we do

Awards

See our latest honors and recognition

Insights and articles

Explore expert views on the future of experience