In the 2019 G2 Crowd Spring Relationship Index, the Genesys PureCloud®, PureEngageTM, and PureConnectTM platforms were recognized for ease of doing business and for providing exceptional support.
The deployment process was a breeze, aided by an exceptional Genesys engineer who guided me through the whole process – assisting with all the learning points… and testing beyond the live date…
– Matthew C.
The Genesys sales and support engineers are the best in the business. Any ideas or questions that need addressed are quickly and accurately addressed with a phone call or email to our customer success manager, service delivery manager or support team.
– Christopher K.
Genesys PureEngage has the complete package for your contact center needs. We don’t have to deal with multiple vendors… In my opinion, they are number 1 in the business. Their knowledge base and documentation are very good resources.
G2 Crowd built this index on reviews from their user community, as well as data aggregated from online sources and social networks. Download the report and learn: