Frost & Sullivan Award

2016 North American Cloud Contact Center Visionary Innovation Leadership Award

For the North American Cloud Contact Center Visionary Innovation Leadership Award, Frost & Sullivan analysts independently evaluated two key factors—

  • Focus on the Future
  • Best Practices Implementation

According to Frost & Sullivan, “Interactive Intelligence has produced a winner with the strategy behind the design of PureCloud. Its rapid scalability, flexibility, ease of use, and affordability address key needs in the market. With its strong overall performance and potential to increase its market presence with PureCloud, Interactive Intelligence has earned Frost & Sullivans 2016 Visionary Innovation Leadership Award for Cloud Contact Centers.”

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See the Frost & Sullivan Award

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