Better together

Diversity, equity and inclusion at Genesys.

"At Genesys, we promote a culture of empathy in which every voice is heard, valued, remembered and understood. We believe it’s our responsibility to close equity gaps and foster a culture of inclusion and equality —where every employee feels that their uniqueness is appreciated and knows that they’ll be treated fairly. Our culture of inclusion is bolstered by our commitment to one another and to ourselves, as well as an unwavering desire to build a better and more just organization."

Eric Thomas

Global Diversity, Equity and Inclusion Officer

Meet Eric Thomas

Eric Thomas recently began his new role as Global Diversity, Equity and Inclusion Officer at Genesys. Learn where he comes from and his vision for the future in this role.

Read Eric’s blog

See the vision

We believe that our diversity is our strength. We embrace the differences between us because they make us stronger. They give us the power of empathy. And understanding others better is how we deliver the world’s best customer experiences.

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Find your dream job

At Genesys, you’ll be part of the team that enables leading brands worldwide to deliver exceptional customer experiences. We’re always looking for people who share our passion for customer experience and know how to make every moment count.

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About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.