Liz Weida

Liz Weida is a Senior Product Marketing Manager for Genesys. Liz joined Genesys through the Interactive Intelligence acquisition, where she held roles in Product Marketing, Solutions Engineering and Enterprise Sales. A true digital native, she started her career in Marketing with startups and creative agencies at a time when digital began to transform and disrupt the consumer market. Liz primarily works on strategic positioning for PureCloud by Genesys.

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Posts By Liz Weida

10 Reasons to Make the Switch to a PureCloud Call Center Solution

August 15, 2018

If your call center or, even worse, your customers suffer from an ineffective and frustrating experience, then it’s time to...

Give IT a Break and Still Get Things Done

June 14, 2018

Tech-KNOWLEDGE-y is power. As the role of technology in business continues to expand, properly leveraging and allocating your IT...

The Abbreviated Truth About Cloud in Small Contact Centers

March 22, 2018

The cloud presents amazing opportunities for small businesses. It allows them to focus on the business, rather than worry...

Adapt to the New Reality: Generating Revenue in Contact Centers

March 20, 2018

“It’s not the strongest that survives, nor the most intelligent ... It is the one that is the most adaptable to...

Prepare for the Future—Update Your Legacy Contact Center Platform

December 8, 2017

In 2017, many companies made the move to a modern contact center platform. At Genesys, we’ve seen nearly 250 different...

Don’t Let Outdated Contact Center Software Sink Your Ship

November 28, 2017

Providing consistent best-in-class customer experience is tricky. It requires contact center software that can adapt to...