Experience success. Together.

Genesys Recognized by Gartner® as a Leader in the August 2021 Magic Quadrant™ for Contact Center as a Service

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Now organizations of all sizes can deliver AI-powered,
personalized experiences.

Delight your customers, inspire your team, offer personalization on every channel,
anywhere, anytime. Find the solution that fits your organization.

Enterprise

Dynamic, global organizations turn to Genesys for customer experience. Featuring the industry’s best security, most deployment options and widest range of communication channels, we want to partner in your CX success.

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Small business

Growing businesses need to think about today’s needs and tomorrow’s opportunities. Delight customers and meet your team’s changing needs with seamless digital channels, remote work options and more.

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Midsize business

Finding the ideal CX solution is no longer a challenge, simply scale up or down to meet your needs. With the most features and options available, Genesys ensures you’re always delivering the service your customers demand.

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Connect with customers with empathy. Deliver amazing experiences. Drive true ROI. Genesys customers can experience:

400%

Increase in digital sales

AI engages customers at the right time and with the right resource and action.

25%

Increase in agent productivity

Arm your agents with the tools and skills to amaze your customers.

100%

ROI in <3 months

Discover lasting ROI from your contact center in months, not years.

congratulations to our most innovative customers

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From our customers

“Genesys understood our business better than anyone else, and what it would take to delight our customers. There was a personal touch that made us realize we had a true, long-term partner in Genesys.”

Ian Roberts, Operations Leader

Quicken

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The best brands connect with Genesys

Big, small, simple or complex – ﬁnd your next contact center with Genesys.

+1.888.436.3797

About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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Experience success. Together.