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Research report

Genesys named a leader in the Winter 2021 G2 Grid® Report for Contact Center Operations

Real users weigh in. Genesys solutions deliver.

G2 Grid® represents real contact center software users. It rates products algorithmically, based on data sourced from G2 users’ product reviews and aggregated from online sources and social networks.

Get the G2 Grid® report for contact center operations software now.

  • See how various contact center products stack up based on real user experiences.
  • Compare integration abilities and contact center features to support your agents and sales teams.
  • Select the right contact center software for your needs.