Genesys & AWS in Public Sector

Earn citizen trust with leading customer experience solutions built on a cloud platform you can count on

Elevate interactions and services to the standards your citizens demand with Genesys Cloud CX. Genesys Cloud CX, built 100% on AWS, provides call center agents with information that enhance inbound interactions and lead to proactive outreach and better outcomes. Together, Genesys and AWS can help agencies deploy solutions that improve efficiency, increase effectiveness, and allow you to meet your core business objectives.

Learn how government agencies are using Genesys Cloud CX to enhance the customer experience in government. Complete the Download Now form to explore how:

  • Australian government agency Housing Direct swapped IT complexity for autonomous customer experience innovation.
  • Qualified mental health professionals at Integral Care were able to deliver consistent care when other IT systems suffered outages.

Learn about best practices and how to improve the citizen experience for your government agency or organization; and the role that artificial intelligence can play in your contact center strategy. Complete the Download Now form to read the latest thought leadership papers.

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