Register now for the CX event of the year. Join Genesys live in Denver, Colorado for Xperience 2023.

Hosted services

Hosted services are software applications, compute resources and other information technology (IT) services that reside and are managed remotely, usually in the cloud. A third-party provider typically hosts these services and maintains and manages the necessary infrastructure. Hosted services can be used for a variety of purposes — from running an online store to running a contact center.