Personalize the shopping experience with a connected journey.
Transform banking engagement with seamless experiences across channels.
Deliver on the promise of digital government.
Create secure, connected patient experiences at every touchpoint.
Learn how to serve customers where they are and guide them on more productive journeys.
Explore ways to engage and empower your team — because helping people is a great job.
Maximize your customer experience technology to reach your goals and delight customers.
Win and keep customers with a blended approach to sales, marketing and support.
Save the date for these upcoming Genesys events — virtual and in-person.
Gain insights from customers, employees, industry thought leaders and more.
Watch and listen your way to better customer experience and more connected moments.
Extend functionality without directly using an API. No programming required.
Companies will be able to deliver the power of empathy in every customer engagement — across marketing, sales and service.
Understand behaviors and unlock new levels of insight to orchestrate personalized omnichannel experiences.
Delight your customers, inspire your team, offer personalization on every channel,
anywhere, anytime. Find the solution that fits your organization.
400%
AI engages customers at the right time and with the right resource and action.
25%
Arm your agents with the tools and skills to amaze your customers.
100%
Discover lasting ROI from your contact center in months, not years.
“Genesys understood our business better than anyone else, and what it would take to delight our customers. There was a personal touch that made us realize we had a true, long-term partner in Genesys.”
Ian Roberts, Operations Leader
Quicken
Big, small, simple or complex – find your next contact center with Genesys.
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
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