CX Cloud from Genesys and Salesforce

Unify CCaaS, WEM, and CRM like never before

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Now organizations of all sizes can deliver AI-powered,
personalized experiences.

Delight your customers, inspire your team, offer personalization on every channel,
anywhere, anytime. Find the solution that fits your organization.

Connect with customers with empathy. Deliver amazing experiences. Drive true ROI. Genesys customers can experience:


Increase in digital sales

AI engages customers at the right time and with the right resource and action.


Increase in agent productivity

Arm your agents with the tools and skills to amaze your customers.


ROI in <3 months

Discover lasting ROI from your contact center in months, not years.

Driven by experiences: innovation, teamwork, and performance

Both Scuderia Ferrari and Genesys share the excitement of seeing around corners and using data and technology. Much like how an F1 race team uses real-time data for its drivers and pit crew, the Genesys Cloud™ platform provides the right data, AI and predictive capabilities to empower organizations to drive personalized customer experiences at scale.

The best brands connect with Genesys

Big, small, simple or complex – find your next contact center with Genesys.

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Hp bbva
Hp efinancial
Hp quicken
Hp singapore
Hp swisscom
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Hp vodafone
Hp vivo

See why our customers love Genesys Cloud