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Genesys Cloud Services, Inc
Attn: Chief Patent and Intellectual Property Counsel
7601 Interactive Way
Indianapolis, IN 46278
Or via email to [email protected]
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The following names are registered trademarks, trademarks, or service marks belonging to Genesys Cloud Services, Inc. (“Genesys”). This is not an exhaustive list. Genesys also owns rights in other marks which may not be specifically listed here, which may include other words, names, letters, numbers, logos, devices, product shapes, product packaging, colors, sounds, and combinations thereof. Many of these marks are registered, or have registration applications pending with the U.S. Patent and Trademark Office and the trademark offices of other countries and jurisdictions.
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A3S, Actionable Analytics, Angel, AudioHook, Bay Bridge Decision Technologies, BeyondCX, CaaS Quick Spin, Campaign Manager, Customer Interaction Center, Customer Moments Scientist, Empathy in Action, Experience Index, Genesys and the Stylized G logo, Genesys Choice, Genesys Cloud, the Genesys Cloud logo, Genesys Cloud Accelerator, Genesys Cloud CX, Genesys Cloud Email Ninja, Genesys Cloud Ignite, Genesys Cloud Voice, Genesys Customer Success, Genesys Decisions, Genesys DX, the Genesys DX logo, Genesys Engage, the Genesys Engage logo, Genesys Moments Connected, the Genesys Moments Connected stylized design, Genesys, Genesys Predictive Engagement, Genesys Predictive Routing, Innovation Pass, Interaction Conference, Interaction Center Platform, Interaction Easy Scripter, Interaction Fax Viewer, Interaction Gateway, Interaction Marquee, Interaction Media Server, Interaction Migrator, Interaction Mobilizer, Interaction Screen Recorder, Interaction Script Builder, Interaction Server, Interaction SIP Proxy, Interaction SIP Station, Interaction Supervisor, Interaction Tracker, Interaction Web Portal, Interactive Update, Interaction Voicemail Player, Interactive Intelligence Bridge Server, Interactive Intelligence CaaS, Interactive Intelligence Communications as a Service, ION, IPA, Kate by Genesys, Latitude Console, Messaging Interaction Center, MIC, Performance DNA, the PureCloud API logo, PureCloud Bridge Server, the PureCloud logo, Silver Lining Solutions, Speech to Phrase, Speech to Phrase Recognition, Spotability, the X logo, and Xperience are trademarks or service marks of Genesys Cloud Services, Inc.
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Please refer to Genesys’ Trademark Usage Policy
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Notifying Genesys of Claims of Copyright Infringement (or Other Intellectual Property Claims)
Notice and Procedure for Claims of Copyright infringement(or Other Intellectual Property Claims)
If you believe that your copyright has been infringed in any way by this Site, promptly provide the following information in writing to our Digital Millennium Copyright Act (17 U.S.C. §512) Designated Agent:
(i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
(iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
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(v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
The Designated Agent for this Site is:
Genesys Cloud Services, Inc.
Attn. Chief Patent and Intellectual Property Counsel,
Attn. Margaret Baumgartner, DMCA Designated Agent
7601 Interactive Way
Indianapolis, IN 46278
United States of America
Or email to: [email protected], Attn: Margaret Baumgartner, DMCA Designated Agent
Notice and Procedure for Other Intellectual Property Claims
If you believe that your other intellectual property rights, including trademark or privacy rights, have been infringed in any way by this Site, please provide a detailed description of the alleged infringement for further investigation via email to [email protected] Genesys’ receiving, investigating, or responding to your email shall not constitute Genesys’ agreement or verification of your claim(s) nor any admission of liability therefore. Genesys makes no commitment, covenant, promise, warranty, representation, or guarantee that it will receive, review, investigate, or respond to your claim within any particular time.
Last update: June 30, 2020