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The technology of the Genesys Cloud CX™, Genesys Engage™, Genesys DX™ solutions and the PureConnect® platform may be covered by one or more of the patents listed below.  All rights reserved.

6,512,825 9,071,688 9,621,727 10,061,822 10,498,896 CA 3024447
6,570,980 9,077,803 9,622,059 10,061,867 10,498,898 CN105960655
6,651,085 9,082,109 9,628,141 10,063,693 10,498,901 CN105027196
6,718,032 9,083,795 9,628,463 10,063,701 10,515,150 CN ZL99808531.6
6,763,369 9,083,802 9,628,623 10,069,700 10,516,716 CN ZL99803982.9
6,785,363 9,084,114 9,632,824 10,079,938 10,530,850 CN 200410004966.9
6,788,779 9,088,656 9,635,181 10,084,912 10,535,000 CN ZL20051011641.2
6,804,346 9,088,661 9,635,182 10,097,689 10,536,578
CN ZL200980151486.6
6,847,715 9,092,733 9,635,335 10,101,974 10,540,966
CN ZL201080025925.1
6,920,441 9,100,479 9,641,687 10,102,491 10,552,457 DE 602004052100.0
6,944,272 9,112,975 9,646,605 10,104,178 10,552,743 DE 602010014617.0
7,031,444 9,113,132 9,648,167 10,110,747 10,554,595 DE 602013053047.2
7,072,328 9,118,762 9,648,168 10,114,886 10,567,329 DE 60248019.1
7,079,641 9,123,032 9,648,169 10,115,131 10,567,587 DE 60342267.5
7,103,562 9,124,696 9,654,634 10,116,793 10,581,773 DE 69944871.9
7,110,523 9,124,697 9,654,637 10,116,794 10,582,054 DE 69945454.9
7,117,244 9,128,802 9,661,137 10,116,799 10,582,055 EP 1237347
7,127,059 9,131,067 9,667,780 10,121,116 10,582,057 EP 1337079
7,133,518 9,141,772 9,672,815 10,122,858 10,594,864 EP 1408678
7,277,536 9,143,470 9,674,356 10,127,321 10,607,167 EP 1410614
7,343,010 9,143,616 9,674,361 10,129,073 10,614,814 EP 1423795
7,363,228 9,148,512 9,679,042 10,129,404 10,621,969 EP 1449104
7,373,410 9,154,529 9,679,556 10,129,406 10,630,838 EP 1478167
7,376,227 9,154,627 9,680,989 10,129,720 10,643,604 EP 1514374
7,379,973 9,159,037 9,680,993 10,133,524 10,645,190 EP 1540900
7,386,113 9,160,844 9,703,668 10,135,982 10,645,225 EP 1610570
7,409,054 9,160,855 9,706,050 10,142,400 10,645,226 EP 1619865
7,418,094 9,167,083 9,712,465 10,142,471 10,652,391 EP 1625460
7,434,229 9,172,804 9,712,481 10,142,477 10,666,802 EP 1650941
7,487,094 9,178,989 9,716,792 10,148,820 10,666,804 EP 1711023
7,558,252 9,185,219 9,721,565 10,152,727 10,673,954 EP 1774760
7,573,990 9,185,220 9,723,145 10,154,138 10,681,216 EP 2014068
7,646,855 9,185,224 9,723,151 10,154,142 10,701,142 EP 2098050
7,792,254 9,195,956 9,729,492 10,154,143 10,701,206 EP 2240930
7,792,773 9,197,750 9,729,715 10,157,610 10,708,418 EP 2243253
7,801,111 9,197,751 9,729,716 10,157,620 10,708,428 EP 2441222
7,817,794 9,210,033 9,740,901 10,158,757 10,726,112 EP 2491707
7,823,167 9,210,266 9,742,913 10,158,761 10,733,974 EP 2529317
7,827,290 9,219,817 9,742,918 10,162,685 10,747,407 EP 2534822
7,856,095 9,241,067 9,756,184 10,165,013 10,750,019 EP 2832080
7,895,606 9,257,119 9,756,186 10,170,118 10,755,718 EP 2859461
7,907,598 9,270,827 9,760,621 10,171,655 10,757,255 EP 2888669
7,921,156 9,285,974 9,762,733 10,171,657 10,769,204 EP 2891146
7,929,562 9,294,515 9,762,741 10,171,659 10,789,430 EP 2891147
8,010,092 9,294,615 9,767,792 10,171,661 10,789,962 EP 2893677
8,014,504 9,300,482 9,774,737 10,171,664 10,812,324 EP 2895945
8,018,921 9,307,080 9,774,739 10,171,665 10,812,347 EP 2895953
8,031,860 9,307,986 9,781,253 10,171,669 10,824,814 EP 2912833
8,046,254 9,313,332 9,781,270 10,171,672 10,839,322 EP 2923254
8,085,693 9,325,844 9,787,836 10,171,674 10,839,432 EP 2929448
8,117,538 9,344,569 9,794,411 10,181,974 10,841,426 EP 2939234
8,135,774 9,344,570 9,794,412 10,186,255 10,841,428 EP 2972942
8,199,891 9,350,867 9,805,320 10,194,028 10,896,395 EP 3028239
8,204,956 9,357,069 9,807,553 10,212,284 10,902,248 EP 3031048
8,229,484 9,357,072 9,817,813 10,212,288 10,902,737 EP 3047638
8,238,543 9,374,466 9,823,949 10,217,111 10,949,422 EP 3063721
8,259,924 9,374,467 9,832,319 10,218,848 10,951,554 EP 3063758
8,270,575 9,380,162 9,838,537 10,222,933 10,951,768 EP 3076391
8,270,594 9,380,163 9,842,586 10,223,581 10,986,232 EP 3076554
8,271,583 9,350,867 9,843,679 10,225,407 11,019,205 EP 3095112
8,275,111 9,357,069 9,843,680 10,237,406 11,025,775 EP 3114584
8,275,647 9,357,072 9,846,721 10,237,413 11,054,970 EP 3149727
8,280,031 9,374,466 9,848,084 10,250,750 11,055,148 EP 3162079
8,315,370 9,374,467 9,853,932 10,250,753 11,055,649 EP 3186947
8,315,374 9,380,162 9,854,006 10,255,903 11,057,476 EP 3195576
8,325,215 9,380,163 9,854,094 10,262,317 11,063,943 EP 3274862
8,340,274 9,384,446 9,854,103 10,264,123 D763,863 EP 3278232
8,351,594 9,386,152 9,857,936 10,264,126 D771,643 EP 3281395
8,359,222 9,392,112 9,860,379 10,264,129 D802,613 EP 3304879
8,363,819 9,392,115 9,864,952 10,268,437 RE45,631 EP 3308378
8,370,480 9,392,116 9,866,627 10,270,908 RE45,959 EP 3314873
8,379,834 9,398,158 9,866,689 10,270,910 RE46,181 EP 3329698
8,427,981 9,401,998 9,866,691 10,275,332 RE46,625 EP 3453159
8,46,2918 9,420,101 9,866,692 10,277,478 RE46,776 EP 3516856
8,463,606 9,420,105 9,866,693 10,277,634 AU 2012282230 JP 4463180
8,503,663 9,424,111 9,866,695 10,277,741 AU 2012292230 JP 4545649
8,521,818 9,424,561 9,866,698 10,277,742 AU 2012385479 JP 5250770
8,582,727 9,430,757 9,876,905 10,277,744 AU 2012388796 JP 5491522
8,588,401 9,432,388 9,876,908 10,283,112 AU 2013240453 JP 5559195
8,589,215 9,432,509 9,883,038 10,289,389 AU 2013305615 JP 5616357
8,594,309 9,444,936 9,888,122 10,289,817 AU 2013308637 JP 5622753
8,594,312 9,451,090 9,888,123 10,289,900 AU 2013312345 JP 5794432
8,605,887 9,456,084 9,892,425 10,289,982 AU 2013375318 JP 5823984
8,639,758 9,459,841 9,894,202 10,290,301 AU 2014323444 JP 5834363
8,654,934 9,460,465 9,894,209 10,291,570 AU 2014233357 JP 6110945
8,654,963 9,462,435 9,900,429 10,291,781 AU 2014233351 JP 6178840
8,660,258 9,467,563 9,900,432 10,298,756 AU 2014306170 JP 6193516
8,666,056 9,468,040 9,900,435 10,298,766 AU 2014395554 JP 6196666
8,681,950 9,473,635 9,900,437 10,303,800 AU 2014414827 JP 6199994
8,681,966 9,477,464 9,900,438 10,305,872 AU 2015224564 JP 6207546
8,681,970 9,479,640 9,906,648 10,311,450 AU 2015296176 JP 6230606
8,687,795 9,479,641 9,911,407 10,311,859 AU 2015390031 JP 6291501
8,699,674 9,485,359 9,912,810 10,313,341 AU 2015397951 JP 6449331
8,718,270 9,485,360 9,912,812 10,313,521 AU 2015411582 JP 6495938
8,718,690 9,489,943 9,912,813 10,313,525 AU 2016271335 JP 6535706
8,767,947 9,491,204 9,912,815 10,313,527 AU 2016202340 JP 6587625
8,767,948 9,491,294 9,912,816 10,319,366 AU 2016202320 JP 6614745
8,781,103 9,497,289 9,924,038 10,327,095 AU 2016243092 KR 10-1263224
8,781,942 9,497,326 9,929,987 10,346,635 AU 2016246072 KR 10-1298062
8,782,155 9,503,581 9,934,305 10,346,785 AU 2016267690 KR 10-1361724
8,792,632 9,509,847 9,934,491 10,348,893 AU 2016277705 KR 10-1361726
8,792,633 9,516,167 9,936,077 10,348,894 AU 2016291566 KR 10-1959161
8,798,257 9,519,906 9,942,399 10,348,899 AU 2016341280 KR 10-1971332
8,804,919 9,525,640 9,948,595 10,356,103 AU 2017203053 KR 10-1971411
8,824,664 9,525,683 9,948,781 10,359,923 AU 2017209212 KR 10-1996777
8,830,876 9,525,743 9,948,782 10,360,898 AU 2017210643 KR 10-2001756
8,831,183 9,531,878 9,955,008 10,368,211 AU 2017225119 KR 10-2031474
8,831,203 9,532,209 9,955,012 10,373,171 AU 2017237089 KR 10-2051235
8,837,700 9,537,890 9,961,076 10,375,241 AU 2017261328 NZ 629522
8,867,731 9,537,924 9,96,7397 10,382,249 AU 2017274657 NZ 704832
8,879,708 9,538,010 9,971,764 10,382,475 AU 2017286888 NZ 705071
8,879,712 9,538,337 9,972,300 10,382,623 AU 2017298468 NZ 705075
8,879,718 9,542,665 9,972,306 10,382,625 AU 2017330375 NZ 705077
8,879,719 9,542,856 9,972,310 10,382,626 AU 2017318989 NZ 706162
8,881,170 9,542,936 9,979,737 10,382,629 AU 2017326705 NZ 709320
8,891,750 9,544,433 9,979,821 10,402,924 AU 2017332790 NZ 713997
8,904,031 9,547,847 9,979,823 10,412,121 AU 2017353879 NZ 715916
8,917,828 9,549,078 9,979,825 10,412,219 AU 2018216823 NZ 719961
8,934,612 9,553,988 9,984,374 10,412,220 AU 2018250278 NZ 724941
8,935,394 9,559,939 9,986,096 10,419,614 AU 2018256515 NZ 725925
8,949,470 9,560,199 9,992,336 10,432,487 AU 2018383615 NZ 748099
8,953,757 9,565,296 9,992,338 10,432,794 AU 2019202146 NZ 749370
8,953,764 9,571,636 9,992,341 10,440,185 AU 2019240704 NZ 749831
8,964,952 9,571,646 9,992,645 10,440,812 BR 112015003830 NZ 752035
8,971,216 9,571,655 9,998,599 10,446,135 CA 2392014 NZ 753616
8,971,521 9,571,656 10,003,621 10,447,854 CA 2447096 NZ 750721
8,982,735 9,577,938 10,003,690 10,447,859 CA 2866347 NZ 757317
8,989,367 9,578,071 10,007,919 10,454,855 CA 2883076 NZ 764871
8,995,423 9,578,170 10,009,463 10,455,081 CA 2885822 ZA 2014/06474
8,995,644 9,578,171 10,014,007 10,455,088 CA 2917294 ZA 2014/08883
9,001,975 9,578,172 10,015,315 10,461,945 CA 2918812 ZA 2015/01227
9,002,920 9,578,174 10,019,983 10,462,299 CA 2936389 ZA 2015/02642
9,008,075 9,588,830 10,021,003 10,462,300 CA 2953849 ZA 2015/04570
9,008,283 9,590,840 10,027,618 10,462,304 CA 2959325 ZA 2015/01229
9,020,142 9,591,115 10,033,864 10,469,664 CA 2960043 ZA 2016/00604
9,031,087 9,591,135 10,033,868 10,476,917 CA 2973566 ZA 2016/04177
9,031,223 9,591,137 10,037,500 10,477,026 CA 2984248 ZA 2016/05550
9,049,197 9,596,344 10,037,557 10,484,539 CA 2993510 ZA 2016/06452
9,049,205 9,596,350 10,038,783 10,484,542 CA 2995577 ZA 2016/07696
9,060,064 9,602,668 10,038,787 10,497,003 CA 3004700 ZA 2017/00180
9,060,254 9,609,131 10,044,865 10,497,362 CA 3005324
9,064,259 9,613,619 10,051,131 10,498,859 CA 3005710
9,065,830 9,621,624 10,057,354 10,498,886 CA 3014450

Disclaimer: This is not an exhaustive list of the entire Genesys® patent portfolio. For more Intellectual Property information, please access the Intellectual Property section of the Legal page.

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Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service®, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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