Winning the CX market: Why Genesys Cloud is the smart move from Avaya

A sales playbook for migrating Avaya customers to Genesys Cloud

July 9, 2025 AT 11AM PT / 2PM ET

Your Avaya customers are already eyeing a better future — and other vendors are eager to lead them there. Join us to discover how leading BPO sellers are staying ahead by positioning Genesys Cloud as the next-generation CX solution.

This session is your tactical guide to:

  • Identifying Avaya accounts ripe for migration
  • Crafting a compelling, value-led pitch
  • Accelerating the deal cycle and expanding revenue

Why attend?

  • Real seller success stories: Hear how others are closing big wins.
  • Battle-tested messaging: Get the talk track that converts.
  • Actionable sales tools: Walk away with assets you can use immediately.

Meet the speakers

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Teri Ferris
Senior Principal Solution Consultant
Genesys

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Zach Lock
Senior Solution Consultant
Genesys

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Taylor Wilkerson
Solution Consulting Senior Manager
Genesys