Join us for a 60-minute webinar to discover how the Genesys Virtual Agent, a powerful conversational AI solution, can transform your customer experience through hyper personalized self-service.
Key Topics Covered:
– Introduction to Genesys Virtual Agent: Exploring the core features and functionalities
– Impact on Business Strategies: How Genesys Virtual Agent can enhance your business strategies
– See a live demo on how to configure Genesys Virtual Agents which include:
- Setting up the Virtual Agent within the Genesys platform
- Designing engaging conversational flows and natural language understanding
- Virtual Agents vs. Traditional Bot Design
- Understanding Genesys Intent Miner
- AI Studio for Automated Development of Virtual Agents