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Government Technology on-demand webinar
State and local governments have turned to modern tools like cloud technology and artificial intelligence to keep up with the growing demand for seamless digital services. But with so many options available for modernization, it can be difficult for agencies to know which tools can best address their challenges.
Journey analytics solutions leverage data to visualize end-to-end constituent journeys and pinpoint the friction that hinders positive experiences. Using journey-based technology makes it easy for agencies to determine exactly which interactions drive or prevent successful outcomes — and which you should prioritize to improve satisfaction.
Watch this Government Technology on-demand webinar and learn:
Steven Boberski
Public Sector CTO
Genesys
Bill Rials
Senior Fellow
Center for
Digital Government
