AppFoundry Webinar

Monitoring remote agents for engagement, performance and insights

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As the impact of COVID-19 continues, businesses struggle to monitor agent performance and well-being, and to ensure productivity of their remote agent employees.

Learn how the AI-powered Call Journey voice analytics engine allows you to assess your agents’ “engagement health” in every customer interaction and ensure productivity and quality performance. We are committed to providing you with tools and resources to help you navigate these challenges.

Meet the Speakers

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Brett Marsh
Vice President for Sales – North America
Call Journey