Demo Webinar

See Genesys Cloud in action: Drive better customer experience with AI

Engage prospects in real-time, at the right time, with call center software powered by AI and machine learning.

On-Demand Webinar

Boost conversion rates by giving your digital sales and marketing teams real-time insight into website behavior. Streamline the customer experience with advanced automation and improved self-service options. 

Genesys uses the power of artificial intelligence (AI) and machine learning to: 

  • Enable customer self-service for common tasks with online FAQ’s and chatbots 
  • Track customer journeys and observe behaviors so agents can engage at the right time 
  • Identify when and why prospects leave to reduce abandon rates and optimize successful conversions 
  • Increase revenue by offering proactive, targeted discounts to move prospects through to purchase 

Check out the Genesys Cloud demo to learn how advanced AI tools can help your company optimize customer experience. 

Meet the Speaker

Kenny saalman

Kenny Saalman
Associate Strategic Sales Consultant