AppFoundry Webinar

Reduce handle times and improve customer experience with instant video calls

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October 29, 2020 AT 8:00 AM PT

Augmented reality (AR) video technology can empower agents to solve issues in half the time of traditional phone calls. Connect with customers instantly over video — without having to install an app or schedule a meeting. Whether you need to support a product, start an insurance claim or simply consult with remote patients, video can save time. Attend this webinar to learn how to implement video as a support channel and offer best-in-class support immediately.

Video calls with your customers can reduce handle times and improve customer experience. See what your customer is seeing while using enhanced augmented reality (AR) features. Tethr It Now offers the fastest video connection for all devices through the Genesys CloudTM platform.

After instantly connecting with your customers, your agents will have access to these features:

  • AR live pointer
  • AR picture capture
  • AR annotations
  • Co-browse capabilities
  • Screen-share documents
  • Ability to share/view photos taken on customer devices
  • Ability to geolocate a device
  • Three-way calling with another technical expert in your company

Sign up now for the webinar to see why top companies choose video calling to provide best-in-class customer support.

Meet the Speakers

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Sam Hampton
Tethr It Now

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James Richerson
Tethr It Now