Still relying on rigid, on-premise Avaya infrastructure? It’s time to modernize. In this deep-dive technical session, we’ll walk through the practical steps to design, migrate, and optimize contact center environments using Genesys Cloud.
This isn’t theory — it’s a real-world roadmap with lessons from the field.
You’ll learn:
- How to break down complex Avaya environments
- What tools accelerate migrations to Genesys Cloud
- Design best practices for resilient, scalable CX in the cloud
Why attend?
- Architectural guidance: Learn proven design patterns for migration.
- Tooling deep dive: Discover the Genesys resources that make it easier.
- Field-tested insights: Avoid common pitfalls with advice from the experts.
