On-Demand Webinar

DELIVERING ON THE PROMISE OF DIGITAL GOVERNMENT: GET THE MOST OUT OF YOUR DATA

Government agencies today are recognizing the tremendous potential of artificial intelligence (AI) to scale services and deliver a more individualized, empathetic customer experience. But accurate and sufficient data is critical to effectively leverage AI.

Watch and learn how to make better use of your data to fuel AI and improve constituent service delivery:

Overcome data silos, legacy systems and other challenges to connect your data
Use data and AI with human engagement to improve service experiences for constituents and employees
Gain deep insights to orchestrate every interaction across every channel with context and empathy

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Meet the Speakers

Dave Cebrowski
Senior Solution Consultant
Genesys

Bob Woolley — Moderator
Senior Fellow
Center for Digital Government

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.