Your organization is preparing to move its customer experience to the cloud. What are your goals for harnessing the power of a cloud migration?
With a transformative mindset about moving to the cloud, your organization can gain agility, drive innovation and realize value faster. To get there, you’ll need some fresh thinking about the RFP process.
Meet the speakers and moderator
Lori Bocklund
Founder and President,
Strategic Contact
David Porter
Industry Director of Global Financial Services,
Genesys
Melinda Alvarez
Commercial Operations Manager,
Genesys
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
