DX and the Future of Digital Experiences

A 60-minute webinar for existing Genesys DX users on the path toward evolving the solution. This session is focused on building a modern Digital Experience solution and changes coming to the platform. The webinar will cover:

  • Upcoming Genesys DX Features
    A roadmap walkthrough showcasing what’s becoming available for Genesys DX
  • Genesys Cloud Platform
    Examining the scaling, availability, reliability and resiliency aspects of the infrastructure
  • The Path to Experience as a Service
    Covering what evolving Genesys DX means for your organization, including a progress update since the last March webinar
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Meet the Speaker

Coty smith

Coty Smith
Director of Product Management
Genesys

Genesys.com
+1.888.436.3797
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About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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