On-Demand Webinar

Delivering on the Promise of Digital Government: Creating a Connected Ecosystem

The ultimate goal of state and local digital transformation efforts is to provide government services better, faster and more efficiently. In order to provide empathetic services at scale, agencies need to bring together data, actionable insights, systems, integrations and automation to fully orchestrate experiences.

Join us for a 30-minute webinar to see how state and local organizations can leverage digital engagement, CX tools, and data together to create an integrated network that improves the CX for residents and empowers government agencies to optimize service delivery.

This webinar will address how you can:

Create end-to-end CX, EX and CX Manager experiences
Optimize service delivery with experience orchestration, combining the skills of listening, understanding and learning
Provide empathetic services at scale

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Meet the Speakers

Nathan Hamrick
Principal Solution Consultant, Government
Genesys

Bob Woolley
Senior Fellow
Center for Digital Government

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.