TX-RAMP | Genesys

TX-RAMP

TX-RAMP is the Texas Department of Information Resources (DIR) framework for collecting information about cloud services security posture and assessing responses for compliance with required controls and documentation. TX-RAMP requirements apply to Texas State agencies, institutions of higher education and public community colleges.

Genesys Cloud has achieved TX-RAMP Level 2 Certification (Certificate ID: TX1119642).

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Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.