TX-RAMP is the Texas Department of Information Resources (DIR) framework for collecting information about cloud services security posture and assessing responses for compliance with required controls and documentation. TX-RAMP requirements apply to Texas State agencies, institutions of higher education and public community colleges.

Genesys Cloud has achieved TX-RAMP Level 2 Certification (Certificate ID: TX1119642).

Certification type

Application and management of security controls


Government and Public Sector

Territorial applicability/relevance

United States


Genesys Cloud