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SOC 2 Type 2

SOC 2 Type 2 is an independent report on the description of the Genesys Cloud CX platform and on the suitability of the design and operating effectiveness of its controls relevant to security, availability and integrity, pursuant to SOC 2 Type 2 examination under ISAE 3000.

Certification type

Continuous review, security functions


Pan industries

Territorial applicability/relevance

Globally recognized


Genesys Cloud CX