ISO 27017:2015

ISO 27017:2015 extends the security controls of ISO 27002 to cloud environments. For Genesys Cloud, it’s achieved in conjunction with ISO 27001, which involves external verification that the controls are applied appropriately, and are managed and sustained.

Certification type

Application and management of security controls

Industry/sector

Pan industries

Territorial applicability/relevance

Globally recognized

Product

Genesys Cloud

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.