The California Consumers Protection Act (CCPA) is a state statute intended to enhance privacy rights and consumer protection for residents of California in the United States.
Genesys Cloud supports CCPA compliance for all of the Genesys Cloud-deployed Amazon Web Services (AWS) regions.
Certification type
Privacy Compliance
Industry/sector
Pan industries
Territorial applicability/relevance
California
Product
Genesys Cloud
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
